CAIRA: maintenance service management software

Keeping documentation alongside service work

The CAIRA project was created to replace paper maintenance records with an environment where information about completed work can be found. Its focus is on lifting equipment, maintenance jobs, support notes and any extraordinary repairs.

Using MTOsuite , we developed software that collects these elements in a shared archive. A job record can include photographs, videos and signatures on documents: the report is built from information collected on the equipment.

From the management system to client access

The workflow includes generating custom PDF reports and sending them by email. We also developed a client view for accessing and downloading reports through temporary links, without requiring a login account.

Documents and attachments are stored in Google Cloud Storage. Operational work, report creation and sharing become parts of the same application workflow.

Supporting the software beyond initial development

Hosting and support accompany use of the solution. Further development is agreed around the activities to digitalise, keeping the workflow from equipment maintenance to client documentation as the reference.

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