Hosting and support · MTOweb
Hosting, maintenance
and technical support.
A technical contact to maintain and support websites, online stores and applications. We offer managed hosting and support for third-party projects too, following a technical assessment.
01 / Managed hosting
Managed hosting
from €180/year.
The starting service includes web space, backups, website maintenance and basic support. Alongside the hosting environment, you have a technical contact for needs covered by the agreement.
The starting price of €180/year covers hosting with basic maintenance. Storage needs, platform, initial condition and support level may require a different proposal; this minimum does not automatically apply to every application or assignment.
02 / Existing systems
Including projects
from another provider.
An existing website or application may need a new technical contact. We assess existing WordPress websites, ecommerce and software, examining technology, access, documentation and the solution’s condition before confirming a takeover.
Support may concern maintenance, migration or further development. Existing problems and recovery work are scoped separately. We can also assess support with the current provider if access and technical conditions allow it.
03 / Maintenance and support
Maintenance
with a clear scope.
Updates require attention to system dependencies and features in use. We plan relevant work and subsequent checks alongside agreed backup and recovery methods.
We distinguish technical maintenance from content updates and new feature development. Frequency, backup retention, included support and additional requests are defined in the service; the basic subscription does not provide unlimited support.
Basic support
Support within the agreed service scope, with a direct technical contact.
Additional work
Advanced support, content updates, changes and new features assessed separately.
04 / Taking over a system
An organised
handover.
We collect information about the website or software, check the environment and propose the necessary work. If migration is needed, we agree preparation, checks and the operational handover with the system’s current manager.
Over time, we assess requests for their impact, urgency and required work. Contact channels, availability and working arrangements form part of the agreement, so you know whom to contact and which tasks need an additional assessment.
05 / Frequently asked questions
Before we begin.
Does the subscription fix existing problems too?
Not automatically. Initial issues are assessed, and any recovery work is quoted separately.
Can I request support without changing hosting?
Yes. We check whether access and technical conditions allow work on the current system.
Does the service include unlimited support?
No. The quotation defines included support and arrangements for additional requests.
How are backups and recovery managed?
Methods, frequency, retention and recovery work are defined according to the system and service agreement.
Do you update text and images too?
We can agree this as a specific task. It is separate from basic technical maintenance.
Can you support business management software too?
After assessing the technology and software condition, we define a suitable service. The €180/year hosting minimum does not automatically apply to every application.
Portfolio
Related projects.
Selected websites taken over for hosting, maintenance and support. The cases distinguish management work from original development.
Arnica e Alias: WordPress website support
A move to another hosting provider marked the beginning of ongoing WordPress website management, from migration to long-term technical care.
Explore the project
Valsesia Infissi: taking over a WordPress website
Our work with Valsesia Infissi began by restoring the existing website and continued with migration, updates and ongoing technical management.
Explore the project
Villa San Benedetto: WordPress hosting and maintenance
Our collaboration with Villa San Benedetto began with an existing WordPress website and continues through the technical management that keeps it maintained.
Explore the project06 / Start here
Let’s review your system.
Tell us your website address or software, the issue to address and the support you need. We help assess a takeover.